Tuesday, December 25, 2012

Reviews for AAA Appliance Service Center 888 966-1950

"Fantastic job by AAA Appliance. George was very organized and could explain in detail what was wrong with my subzero refrigerator. I was very confident that he could get it corrected. He came back with the parts required and completed the job with no problems. So happy I chose this company and only did so after researching through AL. Thanks." - James T. {Libertyville, April 2012}

"I would like to thank the people at Appliance Service Center for assisting me with the problem with my refrigerator. I would also like to take the time and talk about my service tech. Brandon. Because of Brandon you have a customer for life and I will gladly refer my friends." - Christopher Roy {Elmwood Park, February 2011}

"Our 12-year-old washer was failing to agitate or spin. The technician scheduled us for the morning after we called (he saw us at the end of his busy morning). He recognized the problem immediately (and described it to us clearly), had the part to fix it and did so promptly. His seven years' experience definitely played into his efficient handling of the job. He took the time to explain the problem and how his diagnosis fit into the overall running (or not) of the machine. We have used this company over the years for different appliances and are mightily impressed with the ability of their various technicians to diagnose which broken part is the culprit and to treat us like knowledgeable customers.. We recommend them highly." - Howie {Evanston, December 2010}

“Alfonso was the nicest and most professional repair person. He did a great job and I really appreciate it. I will always use your company and I will recommend you to everyone.” - Mrs. Little {Libertyville, December 2010}

"Josh was GREAT! Great customer service, really took care of me and I will use you again and recommend you to people because of the customer service he provided" - Shelly Harris {Highland Park, June 2010}

"My LG combo dries! It actually dries again! Ya'll had Tom come out 2000 times and the valve replacement did it! Thank you for staying on the case, being courteous and getting the job done!" - Heather Sibley {Chicago, June 2010}

"Hi, I just wanted to tell you that Josh is terrific. So professional and nice. Thank you again for wonderful service." - Andrea Solomon {September 2010}

"Good Service. Good attitude. Thank you." - E. Berwick {Elmhurst, June 2010}

"Josh is to be commended as a great employee and service representative. He is concerned about your business as well as the customers satisfaction." - T. Fiscus {McHenry, 2010}

"My gas dryer would not heat up. So I looked it up at angieslist for a repairman. I called AAA and spoke to a lady. She [Teri] was very professional to handle my call. I requested a repairman for the next day and was happy that someone was available. The next day AAA called to confirm the appointment and mentioned that the repairman [Woody] was on his way. He arrived and started right away. The repairman was very professional." - Ryan Solano {Des Plaines, September 2010}

"Thank you Appliance Service Center. You saved me hundreds of dollars by replacing a fizzled flame switch in my Kenmore gas range oven. A friend referred me to ASC after Sears informed me that they couldn't replace an obsolete part and that I would have to purchase a new range! No so, said the amiable, knowledgeable ASC's Woody. And another thing: ASC is the ONLY establishment I have called in recent years where I am connected with a real live person instead of you-know-what. What terrific customer relations! Thank you again, Appliance Service Center." - Marilyn Pierce {Chicago, June 2010}

“I couldn’t have been more pleased”

“Woody is great. He always explains things well.”

“Mike was very courteous and cleaned up when he was finished.”

“Your technician, Tom, was prompt, quickly diagnosed the problem, made an urgent delivery for the part and installed it the next day.”

“Josh was amazing. After using another company for 12 years, I decided to try someone knew and now I never want anyone but Josh to come to my house. I would like Josh to repair my appliances at my business and my kid’s home too! He was knowledgeable, nice, explained everything, double checked his work and showed me what happened and what was wrong. Best of all he fixed it in 35 minutes, after [another company] had sent out 5 guys and never repaired the problem.”

“Dave was professional and polite. I appreciated him taking the time to explain everything to me as well as the landlord. He had a great amount of know-how.”

“Tim was great scheduling me promptly and phone follow-up. Arturo provided excellent service. He is patient, kind, and has a demeanor that makes you feel comfortable. He took the time to return my phone call and help me with all of my refrigerator needs. He is thorough and described the issue in a customer friendly way. You can be assured that your company is represented well when you send Arturo! Refreshing to see good customer service still exists. Thank you Arturo!”

"Mike came out & repaired our 17 year old Whirlpool washing machine. He was knowledgeable & very polite. It was a pleasure dealing with your company. Thank you."

"Steve was the repairman; he did a great job. [I] was very happy with his work, he took his time and explained everything."

"[My technician] was very professional and courteous. He made sure everything was clean and working before he left. He gave easily understandable explanations of the work he was doing."

"My technician was absolutely great! He went above and beyond to get our dishwasher working quickly. It's very clear that he enjoys his job and is proud to work for AAA! I will recommend you guys to all my family and friends."

"You can't [improve] - Your technician was the most knowledgeable and courteous we have ever had from any company. Thank you!"

"Your 'explanation of charges' flyer is great, I have never had a company in all my years take the time to explain the cost of repair like you folks did. Thank you!"

"Couldn't possibly improve service in any way I can think of. Will surely use you again if ever needed!"

"I am really impressed with your service! The phone staff is helpful, knowledgeable and courteous. My technician was fantastic. Neat, friendly, quick. He explained everything to me. Thanks!"

"I was so pleased by the promptness of the appointment! Your technician was courteous and did a fine job." "Outstanding Service on everything from phone to service man - Thank you."

"It was great - I was called when the technician was on his way, he arrived at the time promised and was able to fix the problem on the spot. You can't ask for more than that!"

"The technician also gave me some tips on cleaning my dishwasher. He's someone I can trust and recommend."

"I had Dave out on my dishwasher and he was ABSOLUTELY (pause) WONDERFUL (pause),, he was very very pleasant, and very thorough and, just think one needs to hear that form time to time, thanks again, and I am going to put your phone number in my cell phone and continue to use your company based on his service. Thanks." -- Mary V.

Contact:
James Dolbeare
AAA Appliance Service Center®
Phone: 888 966-1950
Fax: 847 823-6001
service@AAAasc.com
http://www.AAAasc.com
416 Higgins Road
Park Ridge, IL 60068